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Help & Support

We're here to help

Get help fast with our comprehensive support resources, or talk to a real human who actually wants to help.

Quick Fixes

Try these common solutions first

Internet is slow

Restart your router by unplugging for 30 seconds

Wi-Fi not working

Check if Wi-Fi is enabled and try reconnecting

Can't connect devices

Try our Wi-Fi password on the router label

Installation questions

Call us at 1-762-GET-FOAM for immediate help

Need Help Right Now?

Our support team is standing by to help with urgent issues

Call: 1-762-GET-FOAM
Live Chat

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FAQ

Foam provides fast, reliable fiber internet with transparent pricing and exceptional customer service. Unlike traditional ISPs, we prioritize your experience over corporate profits.
Fiber optic internet uses light signals through glass cables to deliver data at incredibly high speeds. It's more reliable than copper cables and provides consistent speeds for uploading and downloading.
Yes! Our fiber network delivers symmetrical upload and download speeds up to 5 Gig, with no slowdowns during peak hours. You'll experience consistent performance all day long.
Our plans start at $75/month for 1 Gig speeds with no hidden fees, contracts, or price increases. Your price is your price, for life.
Absolutely! Our professional technicians handle everything during your 1-2 hour installation window. We'll even reconnect your devices and ensure everything works perfectly.
Yes. You can stop, modify, or pause your Foam service on your terms at any time -- no strings attached. No phone calls required.